Troubleshooting
Device not showing up in console
- Make sure the Pi is connected to the internet
- Check the service is running:
sudo systemctl status beacon-kvm - Check logs:
sudo journalctl -u beacon-kvm -f
No video feed
- Check the HDMI capture card is plugged into the Pi
- Make sure the target machine's HDMI output is active
- Try a different USB port on the Pi
- Run
ls /dev/video*— if nothing shows, the capture card may not be recognized
Keyboard and mouse not working
- Make sure the USB-C cable is connected from the Pi's USB-C port to the target machine
- The USB-C port must support USB data (not power-only cables)
- Check the
dwc2overlay is enabled:grep dwc2 /boot/firmware/config.txt - Reboot the Pi after first install:
sudo reboot
Remote access is slow or unstable
Remote access quality depends on your network and hardware. For guaranteed performance, consider upgrading to a Remote Access plan.
Reinstalling
To remove Beacon KVM:
bash
curl -fsSL https://get.beacon-kvm.com/uninstall.sh | sudo bashTo reinstall, run the install script again:
bash
curl -fsSL https://get.beacon-kvm.com | sudo bash